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Software 2.0

The agencymodel isbroken.We built whatreplaced it.

The era of outsourcing warm bodies is over. A $100/month AI subscription replaces what used to need a team of four.

But that doesn’t reduce your risk. It changes who carries it. You still need someone who can think, design, and take responsibility for the outcome.

You bring the problem. We design the solution. Fixed price. The person you’re talking to is the person doing the work.

In practice

“I want to franchise my pipe inspection business.”

He didn’t write a spec. We designed the solution, fixed the price, delivered the platform. He got a franchisable business.

Trusted by
Crown Commercial ServiceCrown Commercial ServiceNorfolk County CouncilNorfolk County CouncilKearney Law GroupKearney Law GroupEldeEldeUniperUniper
Software 2.0 Model
The old question
“How many developers and what’s your day rate?”
The right question
“What does my business need to do — and what’s the best way to get there?”
How It Works

You bring the ambition.
We bring the answer.

No spec documents. No RFP processes. No rate negotiations. You tell us what your business needs to achieve — we do the rest.

01

You tell us what the business needs to do

Not the technology. The outcome. Growth, operational efficiency, franchise readiness, exit preparation — whatever is driving the decision.

02

We do the thinking

We look at your business, your systems, your constraints. We design how the outcome materialises — the architecture, the approach, the roadmap. The thinking is our problem, not yours.

03

We tell you what it costs and what you get

Fixed price. Defined outcome. You decide if it makes business sense. No obligation until you say yes. No surprises after you do.

04

We deliver it

Visible progress every two weeks. Problems surfaced early, not late. You own everything at the end — code, documentation, all of it. No lock-in, ever.

Software 2.0 in Practice

“I want to franchise my pipe inspection business.”

He didn’t know what software he needed. He didn’t come with a spec or a requirements document. He came with a business problem and an ambition.

We looked at his operations, understood what franchising actually required, and designed a solution — custom hardware integration, real-time video streaming, recording and reporting — that made it possible.

We told him what it would cost and what he would get. He said yes.

He got a franchisable business. That was the outcome. That was the price.
The Conductor Model

One senior practitioner.
Not a team of juniors.

In the old model, a project manager translates between you and developers who’ve never met you. Requirements get distorted. Context gets lost. Accountability gets diffused.

In our model, one named conductor — who understands your business problem, the technical architecture, and the delivery — orchestrates AI tools, specialist contributors, and platform capabilities to produce the outcome.

No management overhead. No layers. No handoffs. The conductor is always the person you met in the first conversation. That’s the trust anchor everything else hangs on.

Senior ConductorYour single point of accountability
orchestrates
AI Agents & Tools
Specialist Engineers
Architecture & Design
Platform & Cloud
delivers
Your OutcomeFixed price · You own everything
Software 2.0

The model has changed.
Most agencies haven’t noticed.

The traditional agency model sold you hours. Teams of developers, managed by project managers, billing by the day. You wrote the spec. They typed the code. If the result didn’t solve the actual problem, that was your risk.

AI has collapsed the economics of that model. Senior judgement is now the scarce resource, not developer hours. One senior practitioner with AI tools can deliver what used to take a team of six. The shops still selling warm bodies and day rates are selling something that no longer makes sense.

The software dev shops that figure this out first and come with that in hand — they will win in Software 2.0.
Software 1.0 — The old way
You write the specYou define what to build. The vendor executes. The thinking is your problem.
Rate cards and time-and-materialsYou pay for hours, not outcomes. Overruns are your risk.
Teams of warm bodiesJuniors waiting to be told what to do. Managed by coordinators.
You manage the deliveryWeekly status calls. Scope creep. You get what you asked for, not what you needed.
Software 2.0 — The Khiliad model
You define the outcomeYou tell us what the business needs. We design the solution. The thinking is our problem.
Fixed price, fixed outcomeYou know exactly what you’re getting and what it costs. The risk sits with us.
One conductor, AI capabilitySenior judgement directing the right tools. We built the ELDE platform this way. It works.
We own the deliveryProgress every two weeks. Problems surfaced early. The outcome is our responsibility.
Who We Are

Not technologists.
Not salespeople.
Thinkers.

Most software agencies are run by people who speak tech. We’re run by people who understand risk, accountability, and what happens when things go wrong — and have the experience to make them go right.

Naz Keceli — CEO
Former Litigation Lawyer · Government Legal Department

Nearly two decades in high-stakes legal work. She joined Khiliad not to learn technology but to apply the same rigour she brought to legal cases — clear contracts, honest assessments, and a focus on what could go wrong before it does. She always asks “what are we actually agreeing to?” before anyone says yes.

Jimmy Skowronski — CTO
30+ Years · McKinsey · IBM · Developer to CTO

He built the ELDE pipe inspection platform himself, directing AI. One conductor. One production application. That’s not a marketing claim — it’s the model we operate. He’s been on both sides of every technology decision and will tell you what’s realistic, not what sounds good.

The person in the pitch is the person doing the work. That’s not a promise we’ll outgrow. It’s the whole point. We’re business partners and life partners — Khiliad isn’t a stepping stone to something else. It’s what we do.
Is This Right For You?

A good fit if this
sounds familiar.

We work across professional services, logistics, manufacturing, healthcare, and energy. What our clients share isn’t a sector — it’s a mindset: straight talk over sales pitches, fewer better decisions over chasing every trend.

Not a fit: If you’re looking for the cheapest possible build, a rapid prototype with no long-term plan, or someone to validate a decision you’ve already made — we’re probably not the right partner.
  • Running a successful business but technology feels harder than it should
  • No CTO or technical leadership — decisions feel like gambles
  • Been burned before by vendors who overpromised and underdelivered
  • Under pressure to “do something with AI” but want a sensible approach
  • Planning for growth, investment, or exit — and want technology to support that
  • Want honest advice, even if that advice is “don’t do anything yet”
Trusted by
Crown Commercial ServiceCrown Commercial ServiceNorfolk County CouncilNorfolk County CouncilKearney Law GroupKearney Law GroupEldeEldeUniperUniperVodafoneVodafoneIBMIBMBPBPAdidasAdidas
“Their commitment to vision is evident in the quality of the MVP delivered, laying a strong foundation for our future success.”
Jesse Moore VP Construction & Project Management, Uniper
Start Here

Tell us what your
business needs to do.

“I’m not sure what I need” is a perfectly good starting point. Most of our best work began exactly there.

Or start with an assessment

Fixed price. No obligation. Plain English, always.

Let’s start a conversation

No commitment. We’ll come back to you within one working day.

We respond within one working day. No sales follow-up unless you ask for it.

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