ELDE Inspection
A drain survey company swapped a handheld camera controller for one system that runs the survey kit, manages each job from request to report, and works with no signal on site.
Software built around how you work
A system built around your business. Not the other way round.
Spreadsheets, data typed twice, and a subscription that only half fits all cost your team time every week. We build the system your business actually needs, at a fixed price, and you own it. You see it working on screen within three working days of a free half-day review, before you've paid anything.
A drain survey company replaced its handheld camera controller with one system that runs each job from request to report. Read the case study
Where the time goes.
The same data, typed twice.
An order goes into the CRM, then into the accounts system, then into a spreadsheet for the weekly report.
Spreadsheets doing a system's job.
Bookings, stock or jobs tracked in a spreadsheet that only one person really understands.
Chasing by hand.
Invoices, reminders and updates, written one email at a time.
A subscription that only half fits.
You pay every month, per user, for software your team works around.
Systems that don't talk to each other.
Nobody has the full picture, so decisions wait for someone to pull the numbers together.
Each one costs a few hours a week. Add them up, and it's often the time of a whole person.
What we build.
Systems for running the business, built around how your team already works.
A CRM built around how you sell.
Your stages, your fields, your follow-ups, and nothing you don't use.
A portal for your clients or customers.
They check progress, send documents and pay, without phoning you.
Stock, bookings and jobs.
One place for what you hold, who booked what, or where each job stands.
Connections between the tools you already use.
Your CRM, accounts, email and payments sharing data, so everything is typed once.
A replacement for a subscription.
When you pay every month for software that only half fits, a system you own can cost less over a few years, and it fits.
A new app or product.
For founders with an idea: a first working version, and the product that grows from it.
AI where it helps.
Reading documents, drafting replies or sorting requests, built into the system, with clear rules about your data.
From a first conversation to a system you own.
Business and technology review.
Free. Half a day with you and the people who'll use the system. We look at how the work really gets done and where the time goes, then send you a written note on what we found, with a likely price range, within three working days. If building isn't the right answer, we say so, and that's the end of it.
Prototype.
Within three working days, you see a working version on screen, built from what we heard, before you've paid anything.
Scoping.
£3,000 to £4,000. One day for simpler systems, two for more complex ones. We refine the prototype with your team, map every connection the system needs, and fix the price. The scope is yours, whoever builds it.
Build.
Fixed price. You see and try working software from early on, so you can change your mind while it's being built. We hand over only once you've accepted it.
Running it.
Run it yourselves for about £3,000 a year, or have us support it, usually for £10,000 to £15,000 a year, less for smaller systems.
What it costs.
Every step has a fixed price before it starts, so your budget is predictable. No monthly retainer, no hourly billing, and no surprises.
A few years ago, a system like this could cost £100,000 and take six months. Today, the same system often costs a third of that and takes about two months.
| Step | Price |
|---|---|
| Half-day review and prototype | Free |
| Scoping | £3,000 to £4,000 |
| Build, simpler systems | Usually £15,000 to £30,000, fixed |
| Build, more complex systems | Usually £30,000 to £60,000, fixed |
| Larger builds | Above £60,000, fixed |
| Running it yourselves | About £3,000 a year |
| Running it with our support | Usually £10,000 to £15,000 a year, less for smaller systems |
Systems we've built.
Freedom Moto Adventures
Bookings, deposits and balances lived in spreadsheets and emails. Now one system shows who has booked which trip and what they owe, and sends statements, invoices and updates. A business we run ourselves.
OnlyKnobblies
A tyre shop moved off a standard e-commerce platform onto its own system, with prices worked out from supplier cost and the right extras matched to each tyre. A business we run ourselves.
Smart Hydration
A carer app for care homes, built in about ten weeks at a fixed price, with iOS added at no extra cost.
“We appreciated that they kept the user and the core problem at the centre of the work. They understood our mission, and ensured the conversation and development plans stayed on track to address it.”
Know Who CRM
Our own product: a CRM that lives inside the AI assistant you already use. A 30-second voice note replaces minutes of form filling.
Got an idea, but no one to build it?
The same steps work for founders. The review shapes the idea, the prototype shows it working within three working days, and scoping fixes the price of a first working version. We build it, and keep building it with you as it grows.
Read the Smart Hydration case studySometimes the right answer is not to build.
We build systems for a living, so you'd expect us to argue for a build. We'd rather tell you early when it's the wrong answer.
If something off the shelf does the job well, use it.
We'll say so.
If the tools you already pay for can do more, start there.
Most businesses use a fraction of what they pay for. An Assessment will show you where.
If the process isn't settled, settle it first.
Software speeds up a clear process. It won't fix a muddled one.
Who you'll deal with.
Khiliad is run by its two founders, and they stay close to every piece of work.
Jimmy Skowronski
CTO and Co-Founder
Thirty years in enterprise technology, including McKinsey and IBM, with roles from developer to CTO. Jimmy leads our technical work. He was agile coach and product owner on Uniper's company-wide digital programme, and he'll tell you what's realistic before you commit to anything.
Naz Keceli
CEO and Co-Founder
Former litigation lawyer with nearly two decades in legal practice, complemented by an MBA. Naz leads Khiliad Legal, our practice for law firms, and brings the commercial and contract side to every engagement.
Your data, and your system, stay yours.
Hosted in the UK.
In a cloud account you own, or on your own servers.
Never used to train AI.
We only use AI providers whose terms rule that out, and we tell you in writing which provider and on what terms.
Covered by contract.
A data processing agreement with us and with every provider we bring in.
Tested with you.
You try working software from early in the build, not just at the end, and we hand over only once you've accepted it. We carry professional indemnity insurance.
Nothing depends on us.
You own the code and the data from day one, and it's all documented, so any competent developer can take it over.
Asked and answered.
How much does custom software cost in the UK?
Our builds usually cost £15,000 to £30,000 for simpler systems and £30,000 to £60,000 for more complex ones, at a fixed price agreed before we start. Larger builds cost more. The half-day review is free, and scoping is £3,000 to £4,000. For the wider market, read our guide to what custom software costs in the UK.
How long does it take?
You see a prototype within three working days of the review. Scoping takes one or two days. The time for the build is fixed alongside the price. Smart Hydration's app took about ten weeks to build.
Can it connect to the tools we already use?
Usually, yes. Most accounts, CRM, email, payment and e-commerce tools can share data with a system we build. We check every connection during scoping, before the price is fixed.
How do you make sure it works?
You test it with us as it's built. You see and try working software from early on, so problems show up while they're cheap to fix. We hand over only once you've accepted it.
Who owns it?
You do. The code and the data are yours from day one.
What happens if you disappear?
The system is built on mainstream technology, documented, and runs in a cloud account you own or on your own servers. Any competent developer can pick it up. Nothing depends on us.
Do we have to go ahead after the review or scoping?
No. If the review shows that building isn't right for you, we say so. And the scope from scoping is yours, whoever builds it.
See your system working
within three working days.
A free business and technology review is half a day with you and the people who'll use the system. If there's a clear thing to build, you see a working version on screen within three working days, before you've spent anything. If building isn't the right answer, we'll say so.
Or email info@khiliad.com, or .
Not sure what to build yet? Start with an Assessment.