Design Products Users Love.

Strategy That Drives Success.

Great products start with great design. Our product design and strategy services help you create experiences that users love, businesses value, and developers can actually build.

From user research to pixel-perfect interfaces, we turn complex problems into elegant solutions.

Why Design Matters

Good Design Is Good Business

Poor design doesn't just frustrate users - it costs real money

88%
Of users won't return after a bad experience
70%
Reduction in support costs with good UX
5x
ROI for every pound spent on UX design
Our Approach

User-Centred Design That Works

We don't just make things pretty. We solve real problems for real people.

Start With Understanding

Every great product starts with deep user understanding. We use Design Thinking principles to uncover what users really need - not what they say they want. Through user interviews, empathy maps, user journey mapping, and behavioural analysis, we build products on solid foundations.

Design for Outcomes

Beautiful interfaces mean nothing if they don't drive results. We design for specific business outcomes:

  • Increased conversion through intuitive flows
  • Reduced churn with engaging experiences
  • Lower support costs via self-service design
  • Faster adoption through familiar patterns

Collaborate at Every Step

Design isn't done in isolation. We work closely with your team, your developers, and most importantly, your users. Regular design reviews, interactive prototypes, and user testing sessions ensure we're always on the right track.

Product design process from research to final UI
Our Services

Complete Product Design & Strategy

From initial research to final pixels, we cover every aspect of product design

User Research & Discovery

Understand your users deeply. User interviews, persona development, journey mapping, and competitive analysis that reveal real opportunities.

Product Strategy

Align design with business goals. Product roadmaps, feature prioritisation, metrics definition, and go-to-market planning.

UX Design

Create intuitive experiences. Information architecture, wireframing, user flows, and interaction design that just makes sense.

UI Design

Craft beautiful interfaces. Visual design, design systems, responsive layouts, and micro-interactions that delight users.

Design Thinking in Action

Our Product Design Process

Proven methods that deliver results, adapted to your needs

1. Discover & Define

We start by understanding your business goals, user needs, and technical constraints. Through stakeholder workshops and user research, we define the real problem to solve. No assumptions, just evidence.

2. Ideate & Prototype

Using Design Thinking workshops, we generate solutions collaboratively. The best ideas become rapid prototypes - from paper sketches to clickable Figma prototypes. Fast iteration, constant learning.

3. Test & Refine

Real users test our designs early and often. Usability testing, A/B testing, and analytics guide refinements. We iterate until users love it and metrics prove it works.

4. Deliver & Support

We provide developer-ready designs, comprehensive documentation, and design systems. Our partnership continues through development, ensuring the vision becomes reality.

Need validation before design? Check our MVP Validation Framework .

Design thinking workshop with stakeholders
Design Workshops

Collaborative Design Thinking Workshops

Align your team, solve complex problems, and accelerate decision-making

Product Vision Workshop

1 day - Align stakeholders on product vision, target users, and success metrics. Perfect for new initiatives or strategic pivots.

Design Sprint

5 days - From problem to tested solution. Ideal for feature design, UX challenges, or innovation projects.

Service Design Workshop

2-3 days - Map entire customer journeys across touchpoints. Essential for digital transformation and omnichannel experiences.

Design System Workshop

2 days - Create consistent, scalable design language. Critical for growing products and multiple teams.

Poised Concierge

The workshop exceeded my expectations in every way. It helped me validate key aspects of the app and the problems it aims to solve. I feel significantly more confident about speaking to investors now.

Timi Phillips
Timi Phillips
Founder & CEO of Poised Concierge
Beyond Pretty Pixels

Strategic Design That Drives Business Value

Good design is invisible. Great design drives measurable outcomes.

Product Strategy Services

Design without strategy is decoration. We help you:

  • Define product vision and roadmaps
  • Identify market opportunities
  • Create differentiation strategies
  • Establish success metrics
  • Plan feature releases

Design Systems & Scalability

Build once, use everywhere. Our design systems:

  • Ensure brand consistency
  • Speed up development time
  • Reduce design debt
  • Enable team autonomy
  • Support product scaling

Continuous Design Support

Products evolve. Our ongoing design services include:

  • Monthly design sprints
  • User research programmes
  • A/B test design
  • Feature iterations
  • Design team augmentation

Need part-time product leadership? Explore our Fractional CPO services .

Developer building MVP for a startup
Product Owner happy with the software delivered
Developer working on a custom software project
Designer creating user-centric software

From Design to Development

Great design deserves great implementation. Our development team brings designs to life with pixel-perfect precision.

One team from concept to launch ensures nothing gets lost in translation.

Common Questions

Product Design FAQs

Clear answers about our design services and process

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